Effective Date: 10 July 2025
Company Name: HTA Gifts Ltd
Customer Support Email: support@htagiftsltd.com

At HTA Gifts Ltd, we care deeply about your privacy. Whether you’re browsing our site or placing an order, you’re trusting us with your personal information—and we take that responsibility seriously.

This Privacy Policy explains how we collect, use, and protect the personal data you share with us through our website: https://htagiftsltd.com/. Our policies follow the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

The Information We Collect

    When you interact with our website, we may collect two types of information: Personal Data and Non-Personal Data.

    Personal Data:
    We collect this information when you create an account, make a purchase, or contact us:

    Full Name

    Email Address

    Phone Number

    Billing & Shipping Address (UK only)

    Payment Information (securely handled via third-party payment processors)

    Purchase history and order details

    Account login information (if you register)

    Non-Personal Data:
    Automatically collected when you visit our site:

    IP address and browser type

    Device and operating system information

    Cookies and usage data for performance, analytics, and troubleshooting

    How We Use Your Information

      We use your data to run our business smoothly and provide you with a great shopping experience. Here’s how:

      To process and ship your orders

      To send order confirmations and shipping updates

      To handle customer support and respond to your queries

      To prevent fraud and ensure secure transactions

      To personalise your shopping experience on our website

      To send promotional emails or offers—but only if you’ve opted in

      To analyse website performance and improve our products and services

      Sharing Your Data

        We don’t sell your personal information. However, we may share it with:

        Trusted third-party service providers such as delivery couriers, payment processors, and IT partners—only what they need to do their job

        Legal authorities if we’re required by law to disclose certain information

        Business partners if HTA Gifts Ltd undergoes a merger, acquisition, or asset sale (you’ll be notified if this happens)

        All third parties we work with are held to high data protection standards.

        Your Data Rights

          Under UK GDPR, you have clear rights when it comes to your personal information:

          Right to access – Ask us what personal data we hold about you

          Right to correction – Correct any errors in your information

          Right to deletion – Request that we delete your data (unless we’re legally required to keep it)

          Right to withdraw consent – Stop receiving marketing emails or ask us not to process your data

          Right to complain – If you believe your data rights are being violated, you can raise a complaint with the Information Commissioner’s Office (ICO) in the UK

          To exercise any of these rights, simply email us at support@htagiftsltd.com.

          How We Keep Your Data Safe

            We use secure systems and encryption technology to protect your personal information. Access to your data is strictly limited to those who need it. While no system is 100% foolproof, we take strong precautions to prevent loss, misuse, or unauthorised access.

            Cookies & Tracking

              Like most websites, we use cookies and similar technologies to:

              Improve site functionality

              Remember your preferences

              Analyse browsing behaviour

              Tailor promotions and content to your interests

              You can choose to disable cookies via your browser settings, though this may limit your experience on our site.

              Data Retention

                We keep your personal information only as long as necessary to fulfill the purposes described above. Once we no longer need it (or you ask us to delete it), we securely erase or anonymise your data—unless we’re legally required to retain it for longer (such as tax or accounting purposes).

                Third-Party Links

                Our website might contain links to third-party websites (like payment gateways or social media). Please note, we’re not responsible for the privacy practices of these websites. We recommend reading their privacy policies before sharing your information.

                International Transfers

                  HTA Gifts Ltd is based in the UK and we only ship within the UK. However, some of our service providers may process your data outside the UK. If that happens, we ensure your information is protected with appropriate safeguards in line with UK GDPR.

                  Updates to This Policy

                    We may update this Privacy Policy from time to time, especially if the law changes or we improve our services. When we do, we’ll update the date at the top of this page. If the changes are significant, we’ll do our best to let you know.

                    Get in Touch

                      Have questions, concerns, or want to exercise your data rights? Reach out anytime—we’re here to help.

                      HTA Gifts Ltd
                      Email: support@htagiftsltd.com
                      Website: https://htagiftsltd.com/