Customer Support: support@htagiftsltd.com
HTA Gifts Ltd, 3 Elmdon Rd, Acocks Green, Birmingham B27 6LJ, UK

Welcome to HTA Gifts Ltd. By visiting or shopping on our website (www.htagiftsltd.com), you are agreeing to the terms outlined below. These Terms & Conditions exist to protect both you and us, and we’ve written them in a way that’s easy to understand.

Please take a few minutes to read them carefully.

Acceptance of Terms

    By using this site, placing an order, or interacting with any service offered through our website, you agree to be legally bound by these Terms and Conditions, our Privacy Policy, and any other relevant policies we post.

    If you do not agree with any part of these terms, please refrain from using our website or services.

    Who We Are

      HTA Gifts Ltd is a UK-based business specialising in rugs and bedding sets. Every product we sell is hand-picked for its quality, comfort, and design. We are proud to serve customers across the United Kingdom.

      Eligibility

        To place an order on our site, you must be at least 18 years of age and capable of entering into a legally binding agreement under UK law.

        Product Descriptions

          We do our very best to ensure all product listings, photos, sizes, and descriptions are accurate and up to date. However, small variations in colour or texture may occur due to screen settings or manufacturing differences.

          If you feel something isn’t as described, please contact our team — we’re here to help.

          Ordering & Payments

            All prices are listed in GBP (£) and include VAT where applicable.

            Orders are subject to acceptance and availability.

            Full payment must be received before your order is dispatched.

            We reserve the right to cancel or refuse any order at our discretion (e.g., due to pricing errors, suspected fraud, or stock issues).

            Shipping Policy

              We currently only ship within the United Kingdom.
              Delivery timelines and shipping fees will be displayed at checkout. Once your order is dispatched, you’ll receive a confirmation email with tracking details.

              Please refer to our [Shipping Policy] for full information.

              Returns & Refunds

                We offer a 30-day return policy for most items. Items must be unused, unwashed, and returned in their original packaging.

                If you’ve received the wrong item, or something arrives damaged, don’t worry — we’ll make it right.

                Refunds will be processed using the same payment method used during checkout.
                Please refer to our [Returns & Refund Policy] for more detailed guidance.

                Intellectual Property

                  All content on this site — including product photos, graphics, text, and logos — is owned by HTA Gifts Ltd or our suppliers and is protected by copyright and other intellectual property laws.

                  You may not reproduce, copy, or distribute any part of this website without our written permission.

                  User Accounts

                    If you create an account on our site, you’re responsible for maintaining the security of your login details. Please let us know immediately if you suspect any unauthorised activity.

                    We reserve the right to suspend or terminate accounts that violate our policies.

                    Limitation of Liability

                      HTA Gifts Ltd is not liable for:

                      Any indirect or incidental damages resulting from use of our products or website.

                      Delays caused by delivery services, third-party platforms, or force majeure events (e.g. extreme weather, strikes, or pandemics).

                      Our total liability will never exceed the amount paid for the product in question.

                      Indemnification

                        You agree to indemnify and hold HTA Gifts Ltd, its employees and affiliates harmless from any claims or liabilities resulting from your misuse of our website, violation of these terms, or infringement on any third-party rights.

                        Governing Law

                          These Terms & Conditions are governed by and interpreted under the laws of England and Wales.
                          Any disputes will be resolved through the courts of England, unless both parties agree to another resolution method.

                          Changes to These Terms

                            We may occasionally update these Terms & Conditions to reflect changes in our services or legal requirements.
                            When we do, we’ll post the updated version here with a new “Last Updated” date.

                            By continuing to use our website, you agree to any revised terms.

                            Contact Us

                              If you have any questions or need help with an order, we’re happy to assist.

                              Email: support@htagiftsltd.com