HTA GIFTS LTD is the data controller for personal data processed via this website.
Information we collect
- Identifiers & contact: name, shipping/billing address, email, phone.
- Order & payment details: items purchased, transaction IDs (we do not store full card numbers; payments are processed by secure third‑party providers).
- Technical data: IP address, device/ browser type, cookies, analytics events.
- Communications: emails/support chats, reviews, survey responses.
How we use your information
- To process and fulfill orders (contract performance).
- To provide customer support and returns (contract performance/legitimate interests).
- To send service emails (order confirmations, shipping updates).
- To improve our website, prevent fraud, and ensure security (legitimate interests).
- With your consent, to send marketing communications (you may opt out at any time).
Legal bases (UK GDPR)
- Contract: processing necessary to fulfill your order.
- Legitimate interests: site security, fraud prevention, analytics, service improvements.
- Consent: marketing emails/cookies where required.
- Legal obligation: record‑keeping, tax, compliance.
Sharing your information
We share data with service providers strictly as needed: payment processors, shipping carriers, fulfillment/warehousing, email and support platforms, analytics, and anti‑fraud tools. We do not sell personal information.
International transfers
Data may be transferred from the UK to service providers in the U.S. and other countries. We use appropriate safeguards (e.g., Standard Contractual Clauses) where required by law.
Data retention
We keep order records for up to 7 years (for tax/accounting). Other data is retained only as long as necessary for the purpose collected or as required by law.
Your rights
Subject to applicable law, you may request access, correction, deletion, restriction, or portability of your personal data, and object to certain processing. To exercise rights or withdraw consent: support@htagiftsltd.com.
California residents
We do not sell personal information. You have the right to know, delete, and opt‑out of certain sharing as defined by California law. Contact us to exercise these rights.
Security
We implement reasonable technical and organizational measures to protect personal data. No method of transmission or storage is 100% secure.
Children
Our site is not intended for children under 13. We do not knowingly collect data from children.
Contact
HTA GIFTS LTD
3 Elmdon Rd, Acocks Green, Birmingham B27 6LJ, UK
Email: support@htagiftsltd.com