Return & Refund Policy

If you are not satisfied with your purchase, you may request a return within 14 days of receiving your item.

Eligibility for Returns

• Items must be unused, unwashed, and in original condition.
• Returns must be requested within 14 days of delivery.
• Custom or personalized items are not eligible for return unless defective.

How to Request a Return

To initiate a return, please contact us at support@htagiftsltd.com with your order number and reason for return. We will provide instructions for return shipping.

Refunds

Refunds will be issued to your original payment method within 7 business days after we receive and inspect the returned item. Shipping costs are non-refundable unless the return is due to our error.